Questions
Consult our frequently asked questions to find answers to your most common questions about our services, products, and company. We have gathered the most common questions asked by our clients and answered them clearly, concisely, and informatively. If you don't find the answer to your question, feel free to contact us, and we will be happy to assist you.
A: We offer a comprehensive range of services, including event planning, custom travel organization, vehicle rental, artisanal product sales, and more. We are here to meet all your travel and event needs in Morocco.
A: To book our services, you can contact us directly by phone, email, or through our website. Our team will be happy to guide you through the booking process and answer any questions you may have.
A: Yes, we offer fully customized trips according to your preferences and needs. Whether you're looking for a romantic getaway, a family vacation, or an authentic adventure, we can create a tailor-made itinerary that perfectly matches your expectations.
A: To rent a vehicle, you can check out our fleet of vehicles on our website and fill out our online reservation form. You can also contact us directly for assistance or recommendations on choosing the vehicle that best suits your needs.
A: Our boutique offers a wide selection of Moroccan artisanal products, including Berber rugs, traditional pottery, silver jewelry, embroidered textiles, home decor items, and much more. Each product is carefully selected for its quality and authenticity.
A: You can contact us by phone, email, or through the contact form on our website. Our customer service team is available to answer all your questions and provide you with any assistance you may need.
A: Cancellation and modification policies vary depending on the type of service booked and the specific conditions of your reservation. We recommend checking our terms and conditions or contacting our customer service for specific information on cancellation or modification options for your reservation.
A: Yes, we offer all-inclusive packages that generally include accommodation, meals, guided tours, and other activities according to your preferences. We can help you choose a package that meets your needs and budget and customize your experience according to your wishes.
A: We generally accept payments by credit card, bank transfer, or cash, depending on your preferences and the available options. We also offer secure online payments to facilitate the booking process and ensure the security of your transactions.
A: The best time to visit Morocco depends on your personal preferences and the activities you want to do. The months of April to June and September to November are generally considered the best periods, with pleasant temperatures and little rainfall. However, each region of Morocco has its own climatic characteristics, so we recommend planning according to your specific interests.
